Please call this number 01155519883 in case the hotline is unreachable.


Committed to customer service around the clock

We at Lecico believe we can only grow our business by focusing on our customers needs and improving customer loyalty through a positive customer service experience.

Customer Service Promise

  • Respond to any complaint in Egypt within 24 hours and resolve in 48 hours
  • Free inspection and investigation on site of any issue raised
  • Qualified staff who will seek to offer impartial advice and help
  • Life time maintenance support

Product Warranty

  • Lifetime guarantee on all Lecico ceramic products
  • 10 years guarantee on brassware .
  • 10 years guarantee on all mechanisms & seats supplied with Lecico products .
  • Spare parts due to breakage can be purchased via our hotline.


CUSTOMER SERVICE HOTLINE: 19883 (within Egypt only)