Committed to customer service around the clock
We at Lecico believe we can only grow our business by focusing on our customers needs and improving customer loyalty through a positive customer service experience.
Customer Service Promise
- Respond to any complaint in Egypt within 24 hours and resolve in 48 hours
- Free inspection and investigation on site of any issue raised
- Qualified staff who will seek to offer impartial advice and help
- Life time maintenance support
- Lifetime guarantee on all Lecico ceramic products
- 10 years guarantee on brassware .
- 10 years guarantee on all mechanisms & seats supplied with Lecico products .
- Spare parts due to breakage can be purchased via our hotline.